Mission Statement
It is the mission of Island Home Loans to provide education and guidance in the mortgage process for past, current, and future homeowners. We will be the source of up-to-date mortgage industry information and maintain high trust relationships with our clients, business partners, team members, and community. We are committed to sustaining a superior level of integrity and excellence so that our clients feel empowered to make important financial decisions.
Value Statement
Our work will be guided and informed by our following values:
INTEGRITY– We will lead with truth and honesty and pledge to be forthright with our clients
COMPASSIONATE – We will remember and honor the client experience by treating each borrower like a member of our family
QUALITY – We strive for excellence through continuous improvement of our processes and service output to our clients
DEDICATION – We are committed to providing our clients with timely communication and helping to guide them in achieving their homeownership goals
APPRECIATION – We will show gratitude in our daily lives, both professionally and personally, to our families, friends, clients, and business partners
EFFICIENCY – We will continually review our processes and support systems in place for our clients in order to ensure client satisfaction
Vision Statement
Our vision is to be the best mortgage broker in our community by being the #1trustworthy
financing source for our clients and referral partners, becoming the top-of-mind choice for all
their mortgage financing needs.